Eduwires respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact us or use our education-counselling services.
1. Information We Collect
We may collect:
Name, phone number, WhatsApp number and email address
Date of birth, nationality and contact details
Academic qualifications and English-language test results
Passport, visa and immigration information
Employment and financial information relevant to an application
Preferred country, institution, course and intake
Information submitted through our website, Meta lead forms, WhatsApp, email or other communication channels
Please provide information only when you are authorised to do so.
2. How We Use Your Information
We may use your information to:
Assess your eligibility for study opportunities
Provide counselling and recommend suitable courses or institutions
Arrange appointments and respond to enquiries
Assist with admission, scholarship and visa-related processes
Contact you by phone, WhatsApp, email or SMS
Improve our services, website and marketing activities
Meet legal, regulatory and record-keeping requirements
3. Sharing Your Information
When necessary for your assessment or application, we may share relevant information with:
Universities, colleges and other educational institutions
Authorised education partners and application platforms
Visa, insurance, accommodation or related service providers
Government or regulatory authorities when legally required
We do not sell or rent personal information to unrelated third parties.
4. Marketing Communications
With your consent, Eduwires may send information about courses, scholarships, events and study-abroad opportunities.
You may ask us to stop sending marketing messages at any time by replying “Unsubscribe” or contacting us using the details below.
5. Data Security and Retention
We use reasonable administrative and technical safeguards to protect your information against unauthorised access, loss, misuse or disclosure.
We retain information only for as long as reasonably necessary to provide services, maintain records, resolve disputes and comply with applicable legal obligations.
6. Cookies and Online Services
Our website may use cookies and similar technologies to operate correctly, understand website usage and improve advertising.
Third-party services, including Meta and Google, may collect information according to their own privacy policies. You may control cookies through your browser settings.
7. Your Rights
Subject to applicable requirements, you may contact Eduwires to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent where processing is based on consent
Request deletion of your information, where applicable
Object to certain marketing communications
Ask how your information has been used or shared
We may need to verify your identity before completing a request.
8. Children’s Information
Our services are generally intended for prospective students and their guardians. Where an applicant is under 18, consent or involvement from a parent or legal guardian may be required.
9. International Data Transfers
Educational institutions and service providers may be located outside Bangladesh. By asking Eduwires to process an international education application, you acknowledge that relevant information may be transferred to the destination country or authorised overseas partner.
10. Changes to This Policy
We may update this Privacy Policy when our services, practices or legal obligations change. The revised version will be published on this page with an updated date.
11. Contact Eduwires
For privacy questions, corrections, consent withdrawal or deletion requests, contact:
